FREQUENTLY ASKED QUESTIONS
We clarify any questions you may have regarding our services
Why choose Fishing Charter Tenerife?
Safety, quality of service, experience, diversity of the offer, quality of boat, are some of the arguments that support the choice of our company for your excursions or maritime charters.
I have children, can I bring them?
Children are the ones who most enjoy watching whales and dolphins. If they like water, bath time is special for them, because they don’t usually have the opportunity to jump into the sea from a boat.
Is possible to organize a private excursion for a group of people?
YES, Fishing Charter Tenerife organizes all kinds of private charters for groups of people who want to enjoy a few hours or a day of sailing along the coasts of Tenerife.
Can I cancel my reservation?
Yes, you can cancel it. See section Terms and Conditions.
What type of catering is offered on board?
We offer a catering with food and drinks included in the price of the excursion, free of charge, depending on the type and duration of the excursion.
I have a food allergy, what can I do?
You can let us know at the time of booking and we will try to serve you when we prepare the catering for the day.
Can the itinerary be modified?
Yes, due to meteorological reasons the skipper can change the planned itinerary and look for the best alternative so that the client can fully enjoy his excursion.
Are experiences suitable for all ages?
Yes, we receive clients of all ages, each one enjoys the excursion or charter in their own way.
What cloting is ideal to navigate the coast?
We advise you to bring comfortable clothes to move around the boat. A t-shirt, pants (better shorts), swimsuit and head protection. Sunglasses are advisable. Footwear is not important as it is removed when boarding the boat.
On cloudy winter days, although it is not cold, they are less peaceful, it is advisable to bring a light sweater or jacket for when the boat is out at sea.
How to make a reservation?
Enter all the information we require and we will confirm the reservation immediately. That same email will contain a reservation code that must appear when the card payment is made.
How do you confirm the reservation?
Through an email voucher that will contain all the information (name, day, time, ship, contracted services, conditions and password) This voucher will be numbered with the reservation code that you must present at the time of boarding.
What happens if the company cancel the experience?
In the unlikely event that this happens a new date will be agreed with the client. If this is not possible, the amount paid will be full refund without any management costs.
In case of having acquired the reservation through an intermediary, you must contact them for the management of the refund.
Royal Garden Boat
Puerto Colón • 38660 Adeje Tenerife • Islas Canarias • Spain
info@fishingcahartertenerife.com • +34 696021043
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